What procurement asks a wellness app vendor (and Nutrola's answers)

Procurement teams ask vendors a consistent set of questions, so that each offer is judged the same way. The checklist below covers the questions that matter most in a wellness app review, the reason each one matters, and Nutrola’s answer as of November 2026. Send the list to any vendor in writing, and keep the answers with the contract file.

What is the checklist?

Question	Why it matters	Nutrola’s answer
How is the price set?	Budget planning	Staff licenses are $24 to $35 per person per year, by seat count. Customer perks are priced per program.
Is there a minimum?	Scope fit	Staff licenses and the 4-week challenge both need at least 10 people.
How is it paid?	Finance process	One invoice from Monorra LLC (Delaware), by card (including government purchase cards) or bank transfer. Statements show NUTROLA.
Are invoices in euros?	EU budgets	Euros are possible. EU invoices are issued net with reverse charge.
Does it renew automatically?	Budget control	No. Staff licenses are one-time with no auto-renewal.
How do people get access?	Rollout	Email list. Premium turns on within one business day of the list and payment. Nothing to install.
Is there an admin dashboard or single sign-on?	IT planning	No admin dashboard and no single sign-on.
What does the organization see?	Privacy review	Group totals only: on list, activated, active, average days with a logged meal.
Is health data sold or used for ads?	Privacy and legal	No. Health data is not sold or used for ads.
Can people delete their data?	Privacy and legal	Yes. Anyone can delete their account and data at any time.
What happens to unused seats?	Cost control	Unused or leavers’ seats move to someone else at no charge.
Is it a medical device?	Clinical risk	No. Nutrola is not a medical device and gives no medical advice.

How should you use the checklist?

1. Add the questions your own team needs, such as data location or support hours.
2. Send the full list to each vendor in writing, and ask for written answers.
3. Put the answers side by side, using the same wording for each question.
4. Note any question the vendor does not answer, and ask again before you sign.

What is not covered here?

This checklist covers the points above. Other questions, such as support hours or where data is stored, are not answered in this guide. Ask for those answers in writing, and keep them in the same file as the rest of the checklist.

Which invoice and payment questions come up?

Invoices come from Monorra LLC (Delaware), and statements show NUTROLA. Card payments include government purchase cards, and bank transfer is available. For EU organizations, invoices are issued net with reverse charge, and euros are possible. Put these details on the purchase order, so the invoice matches the request.

Where can procurement get a formal quote?

Request a formal PDF quote at /quote/ or by email at partnerships@nutrola.app. Include the headcount, the length and the payment method you need, so the quote matches your purchase process.

For contract warning signs, read red flags in a wellness app contract. For card purchases by government bodies, see buying Nutrola with a government purchase card.

How to get started

Send the checklist to partnerships@nutrola.app, or request a formal quote at /quote/ with your headcount and preferred length.